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mindwrap, inc.

Implementation Specialist

(October 2013 - May 2014)

  • Trained end users in application usage, interface, database, installation and setup
  • Assisted end users in identifying possible business process that the Optix software could assist with and how they might be implemented
  • Wrote VB6 application that interfaces with Optix Workstation using COM object calls
    for major client to provide custom file processing and interface
  • Assisted in design of custom Optix Workflow and processes for major client
  • Implemented first live install of Optix COLD 8
  • Performed final end-to-end testing of Optix COLD 8
  • Design and implement proof of concept software to allow Zendesk to access Optix Archive Server objects
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