mindwrap, inc.
(October 2013 - May 2014)
Implementation Specialist
(October 2013 - May 2014)
- Trained end users in application usage, interface, database, installation and setup
- Assisted end users in identifying possible business process that the Optix software could assist with and how they might be implemented
- Wrote VB6 application that interfaces with Optix Workstation using COM object calls
for major client to provide custom file processing and interface - Assisted in design of custom Optix Workflow and processes for major client
- Implemented first live install of Optix COLD 8
- Performed final end-to-end testing of Optix COLD 8
- Design and implement proof of concept software to allow Zendesk to access Optix Archive Server objects